User Manual

Enter your Account Name and Password in the appropriate text box and press the Logon! Button.

You will be presented with two options.

Option one:

• Submit a new Service Request
  • This lets you submit a Service Request, just as you have in the past.
  • The Name and E-mail Address will be automatically completed based on the Account Name entered at login.

Option Two:

• Check the status of a Service Request.

  • This option lists all Service Requests that you have submitted in the past 90 days, and creates a link to the actual request.

  • By clicking on the link you will be able to view the current status of the Service Request.